Position Overview

Responsible for the support and administration of the company's computer systems and related communications software and hardware. Provides technical assistance and support to in-house users.
  • Performs the installation, configuration, administration and maintenance of networks and computer systems.
  • Run necessary systems backups.
  • Provides instruction in the use of supported software and hardware and assists users with technical problems at workstation level.
  • Diagnoses problems with applications, communications and operating systems and recommends, initiates corrective action.
  • Processes purchase orders for supplies, equipment and services with authorization level.
  • Writes documents and maintains systems utilities to ensure 'network knowledge' that can be assessed by other skilled individuals.
  • Maintain controls and organizes inventory of network and workstation hardware and software
    • excellent written and verbal communication skills
    • ability to manage time efficiently
    • attention to detail able to work autonomously
    • minimum of 3 years experience in working a networked desktop support environment
    • comprehensive knowledge of software installation support and troubleshooting
    • associates degree in computer science or related field